Previous incidents

November 2025
No incidents reported
October 2025
Oct 26, 2025
1 incident

Email System Status

Resolved

Resolved Oct 26, 2025 at 5:22pm UTC

Our email systems are now fully operational. Both transactional and marketing emails (broadcasts + automations) have been restored and are functioning normally.

The issue occurred after the system exceeded a sending threshold. We’ve implemented scalability improvements to better handle increased sending volumes and prevent future disruptions.

We recommend resending any broadcasts or automations that were scheduled to send earlier today to ensure delivery.

Thank you for your patience while ...

2 previous updates

Oct 20, 2025
1 incident

Marketing Site (arketa.com) is down

Resolved

Resolved Oct 20, 2025 at 6:31pm UTC

Marketing Site (arketa.com) recovered.

3 previous updates

Oct 10, 2025
1 incident

Email Delivery Update – Service Restored

Resolved

Resolved Oct 10, 2025 at 12:52pm UTC

We wanted to share a quick update regarding the recent email delivery issues on our platform.

As of October 10 at 8:52am ET, both transactional and marketing email services are fully operational. Earlier in the week, some high-volume activity led to temporary disruptions in our email infrastructure. The underlying issue has been resolved, and systems are now stable.

Important Note:

Any emails that previously failed to send during the disruption **will not be automatically ...

Oct 06, 2025
1 incident

Widget API is down

Resolved

Resolved Oct 6, 2025 at 10:59pm UTC

Widget API recovered.

1 previous update

September 2025
No incidents reported