Previous incidents
Marketing Site (arketa.com) is down
Resolved Dec 05 at 01:19am PST
Marketing Site (arketa.com) recovered.
1 previous update
Email System Status
Resolved Oct 26 at 10:22am PDT
Our email systems are now fully operational. Both transactional and marketing emails (broadcasts + automations) have been restored and are functioning normally.
The issue occurred after the system exceeded a sending threshold. We’ve implemented scalability improvements to better handle increased sending volumes and prevent future disruptions.
We recommend resending any broadcasts or automations that were scheduled to send earlier today to ensure delivery.
Thank you for your patience while ...
2 previous updates
Marketing Site (arketa.com) is down
Resolved Oct 20 at 11:31am PDT
Marketing Site (arketa.com) recovered.
3 previous updates
Email Delivery Update – Service Restored
Resolved Oct 10 at 05:52am PDT
We wanted to share a quick update regarding the recent email delivery issues on our platform.
As of October 10 at 8:52am ET, both transactional and marketing email services are fully operational. Earlier in the week, some high-volume activity led to temporary disruptions in our email infrastructure. The underlying issue has been resolved, and systems are now stable.
Important Note:
Any emails that previously failed to send during the disruption **will not be automatically ...
Widget API is down
Resolved Oct 06 at 03:59pm PDT
Widget API recovered.
1 previous update